Credit Refunds
When credits can be returned to a balance.
Documentation in progress
This guide is being written. When it is published it will cover:
- Which situations are eligible
- How a credit refund differs from an order refund
- How to request a review
Related articles
- Refund Policy — How refunds are assessed for orders and credits.
- Charges for Failed Generations — How credits are handled when a generation does not complete.
Need more help?
- Contact support — for orders, billing, and account questions.
- Join the community — ask other creators and share what you make.
- Chat for Ideas — brainstorm a direction before spending credits.
- Open the AI Studio — put any of this into practice right now.
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Documentation version: 1.0