Credits Did Not Appear
What to do when purchased credits are not in your balance.
Documentation in progress
This guide is being written. When it is published it will cover:
- How long a purchase can take to settle
- What to confirm before contacting support
- What information helps
Related articles
- Buying Credits — Purchase credits and confirm they reached your balance.
- Receipts and Billing History — Find receipts and review past purchases.
Need more help?
- Contact support — for orders, billing, and account questions.
- Join the community — ask other creators and share what you make.
- Chat for Ideas — brainstorm a direction before spending credits.
- Open the AI Studio — put any of this into practice right now.
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Documentation version: 1.0