Charged More Than Once
What to check when you see a duplicate charge.
Documentation in progress
This guide is being written. When it is published it will cover:
- Authorisations versus settled charges
- How to confirm a genuine duplicate
- How to request a review
Related articles
- Receipts and Billing History — Find receipts and review past purchases.
- Refund Policy — How refunds are assessed for orders and credits.
Need more help?
- Contact support — for orders, billing, and account questions.
- Join the community — ask other creators and share what you make.
- Chat for Ideas — brainstorm a direction before spending credits.
- Open the AI Studio — put any of this into practice right now.
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Documentation version: 1.0